Terms and Conditions
Use of this Site
All materials, including images, text, illustrations, designs, icons, photographs, programs and written and other materials that are part of this Site (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of TractorX.com or its suppliers and protected by U.S. and international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited.
Third Party Sites
References on this Site to any names, marks, products or services of third parties, or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply TractorX.com's endorsement, sponsorship or recommendation of the third party, its information, products or services. TractorX.com is not responsible for the practices or policies of such third parties, nor the content of any third party sites, and does not make any representations regarding third party products or services, or the content or accuracy of any material on such third party sites. If you decide to link to any such third party sites, you do so entirely at your own risk.
TractorX.com collects information through our Web site at several points. We collect the following information about primary visitors: Name, address, email, phone, and company name when an order is placed with us.
We employ cookies. A cookie is a small text file that our Web server places on a user’s computer hard drive to be a unique identifier. Cookies enable TractorX.com to track usage patterns and deliver customized content to users. Our cookies do not collect personally identifiable information.
The personal information that we gather is used solely for identification and reservation purposes and for managing online accounts. TractorX.com does not sell or otherwise exploit personal information.
TractorX.com may gather generic and non-identifying information for marketing purposes for use by TractorX.com and, in some instances, by our affiliates. Information about your activity on the site may be automatically collected when you log in and is used for the sole purpose of improving the consumer experience on the TractorX.com Web site.
We may offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.
If our policy on information collection or uses changes, we will advise you by updating this policy on our web site.
The content on this website including text, photos and images may not be reproduced or published without prior written consent from TractorX.com
Terms of Sale:
By execution of this order, Customer offers to purchase the above Equipment per the terms of this agreement and any attachments. This order constitutes the entire Agreement of the Customer and TractorX regarding the purchase of the equipment described. All other communications between Customer & TractorX, including any bid, quote or other specs are superseded and merged into this agreement. Customer agrees to accept delivery of equipment at TractorX and to make final payment prior to delivery date. While we appreciate the opportunity to assist you with financing, this Agreement is not contingent upon Customer obtaining financing. Customer represents that no broker or other person is entitled to any broker’s, finder’s or other similar fee or commission in connection with the sale of equipment based upon arrangements made by or behalf of the Customer or any employee, agent, or representative of Customer. Please carefully review equipment specs, as cancellation is not available once the order is processed. Customer shall be liable for any changes to the equipment specs as stated in this Agreement. equipment pricing has been set based on chassis and body manufacturer pricing in effect on the date of this Agreement. Customer shall be liable for any change order charges or manufacturer price increases, if any, after the Agreement date. DISCLAIMER OF WARRANTIES: TRACTORX DISCLAIMS ANY AND ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO THE EQUIPMENT. FURTHER, CUSTOMER REPRESENTS THAT CUSTOMER HAS REVIEWED THE SPECIFICATIONS FOR THE EQUIPMENT AS STATED IN THIS AGREEMENT PRIOR TO SIGNING THIS AGREEMENT AND THAT CUSTOMER HAS MADE AN INDEPENDENT DETERMINATION THAT THE EQUIPMENT AS DESCRIBED HEREIN IS IN SUBSTANTIAL COMPLIANCE WITH ANY CUSTOMER BID REQUEST AND/OR THE INTENDED USE BY THE CUSTOMER. Used equipment is sold AS IS WITH NO WARRANTY EXPRESSED OR IMPLIED. Governing Law: This Agreement has been accepted and made in the State of Georgia and shall be construed in accordance with the law of the State of Georgia. Customer & TractorX agree that any dispute regarding the equipment shall be resolved by binding arbitration pursuant to the rules of Henning Mediation & Arbitration. In no event shall TractorX be liable for any loss, consequential, indirect or punitive damage, all of which are waived by Customer as partial consideration.
All orders are subject to acceptance by TractorX.com. TractorX.com reserves the right to allocate the sale of products among its customers. Orders of, and including, oil, lubricant, rebuilt / used equipment, and all other capital equipment are non-refundable and final sale. Oil, lubricant products, rebuilt / used equipment, and all other capital equipment cannot be returned for store credit, cash, or credit refund.
All products are for sale to end users inside the Continental United States. No sales or shipments may be made to any areas outside these 48 states. For Kubota parts, only frequently used parts are available for purchase online. Please call 855-384-9331 or email us if you ned help finding any part.
Once you have received and inspected your item, if you find it not to be the product you ordered or needed, you can return the product to TractorX.com. Please review the return policy below; however, if you have any questions or should you need additional assistance, please don't hesitate to call and talk to one of our customer service representatives.
Returns Due to Our Mistake
If an item needs to be returned due to a mistake on our part, please complete and email us the Request for Return form or call us at 855-384-9331. A Customer Service Representative will provide you with the return shipping address and RMA number. If you would like to exchange the product, we will send a replacement as soon as possible. Otherwise, a credit for the full original purchase amount will be issued.
Damaged or Defective Parts
If an item is damaged in transit, please be sure the delivery person notes the damage on the bill of lading. After you've inspected the items, if any item needs to be replaced, please submit a Request for Return form or call us at 855-384-9331. If the packaging appears intact but the product inside is damaged, be sure and let us know immediately. If possible, take a picture of the damage and include it with the Request for Return form or email it to us at info@TractorX.com.
We will send a replacement as quickly as possible at no extra cost to you. If the situation cannot be remedied with either a full replacement or replacement parts, we will refund freight costs and you will be credited the full original purchase amount. A Customer Service Representative will provide you with the return shipping address, and RMA number so that you can return the damaged/defective parts.
A Request for Return should be submitted within 30 days of receipt should you need to send something back for any reason not listed above. If you wish to exchange an incorrect item for the correct one, no restocking fee will be assessed against the return. You will be credited the full original purchase amount less shipping and handling charges. However, if you do not place an exchange order, a restocking fee up to 25% of the total will be assessed. If the item is not a regularly stocked item, the restocking fee assessed will match the manufacturer's restocking fee.
Note: oil, lubricant, rebuilt / used equipment, and all other capital equipment is final sale and not returnable or refundable. Custom ordered parts/equipment are not returnable. Should you have any questions about whether a part or equipment is returnable, please contact us. Problems with capital equipment may be covered under warranty and our Customer Service Representatives will be able to assist in submitting a warranty claim.
Please keep in mind that once an order has shipped, it cannot be cancelled. If you refuse an order, it will then fall under our standard return policy.
To Return An Item:
1) Please complete the Request for Return form and email to info@TractorX.com or fax to 1-866-640-0707. The Request for Return form will be sent back to you with an RMA number, return shipping address, and restocking fee percentage if applicable.
2) Returns that are not properly marked with an RMA number may be delayed in processing.
3) All returned products should be in original condition.
4) Return the product using your preferred shipping method to the address we provided.
5) Save your return tracking number, and if possible, email it to us so that we can track the return. It is important that you save the tracking number in case there are any issues during transit.
6) Once the return is received and inspected, we will issue a store credit or credit the credit card used for the original purchase.
If you are having an issue, please contact us and we will make every effort to resolve it.
Access to Information
TractorX.com strives to maintain the accuracy of our information. Users may access their own personal information and contact us about inaccuracies they may find by contacting us at the email address below. Users may also delete their information from our database by contacting us at the same address. In both cases, please contact us using the email address we have on file for you.
If problems arise, users may contact TractorX.com by the email address below. We are committed to resolving disputes within a reasonable time.
Data Storage and Security
TractorX.com protects user information with the following security measures: we utilize the best encryption software in the industry to provide the highest level of protection for all transmitted personal and financial data. TractorX.com protects your personal information by using the most sophisticated encryption software on the market. Through the encryption process, the information that you enter is converted into bits of code, thereby enabling your information to be securely transmitted over the Internet. Once we receive your information, it is returned to its original form and stored in our database. In-house state-of-the-art servers ensure complete control over all systems.
We are not associated with the manufacturers listed on this site. Any marks, including trademarks, logos and product images are for illustration purposes only.
If you have any further questions about privacy or security, please contact us by sending an email to: info@TractorX.com